Portal privacy and security notice
This notice explains how the VBI portal protects account information. It supplements, and does not replace, VBI's formal Notice of Privacy Practices.
Account information
Use the portal only for your own account or an account you are legally authorized to manage. VBI verifies and approves client accounts before portal access is activated.
Electronic communications
Account emails are limited to security and enrollment instructions and do not include clinical or treatment details. Do not send protected health information by replying to an automated account email.
Security
Passwords are stored as one-way verifiers. Access is restricted by role, important authentication events are audited, and multi-factor authentication is available for client accounts.
Questions and formal notice
Contact VBI directly for its current Notice of Privacy Practices, questions about portal access, or requests concerning your health information.
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